Holiday Season; review of our Promotions. Now offering gift cards!

OUR PROMOS
New patients without insurance will receive an exam, radiographs, and cleaning for $99
New patients with or without insurance will receive Whitening for Life. Basically, we make custom whitening trays for you, and provide the initial kit at no cost. Then, at your cleaning appointments every six months we refill your whitening syringes.  LIKE FOREVER.
The fine print: if you have lots of fillings in your anterior teeth, lots of cavities or certain stains WFL won’t work. However we will take care of anything that needs to be taken care of, and still honor the WFL.

EXISTING PATIENTS if you refer a friend or family member, both will receive WFL (see fine print.)

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Dental Insurance

Our mission at Neu Family Dentistry is to provide our patients with the best dental care possible. 

Today, Let’s talk dental insurance-

Insurance companies, by their nature, can only stay in business if they pay out less in benefits than they receive in premiums, so by design, treatment for your particular needs may or may not fall within the limits set by your dental plan. This being said, we make it a priority to work with your insurance company to arrange for you to receive the maximum benefits you are allowed from your dental coverage WHILE STILL playing an active partner in your care. We recommend multiple treatment plans to you and we will discuss all of the pros and cons of each option. We take almost all dental insurance plans. We are in network with all Delta Dental’s, UMR, Guardian, Aetna, Cigna, MetLife, Principal, Humana, and Anthem BCBS.
Keep in mind most dental insurance policies have In and Out of Network benefits. As a service to all of our patients, we will obtain the full breakdown of your dental coverage from your dental plan. Please feel free to contact our office for any questions that you may have. We are here to make your Dental and Insurance experience be as amazing as your patient experience. 

 

Sincerely,

Neu Family Dentistry

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Let’s look at two scary words for many, Periodontal Disease.

Good afternoon,

Periodontal disease is one of the most undiagnosed, misunderstood, and confusing diseases in the dental world.  The American Heart Association has written multiple articles on this topic. I have had transplant patients or others with severe illness, diabetic complications and so forth whose physicians required exceptional oral health prior to any invasive procedures and/or treatment plan execution.  The preparation on the Dentist’s side may involve multiple extractions,  periodontal treatment, or other measures to prevent post transplant infection and successful treatment of an injury, burn, or other illness.

The backlash associated with this is that many Dentists have failed to acknowledge Periodontal disease in concern of “losing or angering patients,” and continued to perform a  basic “prophy.” A prophy is a cleaning completed on someone who has healthy tissue and gums, no bone loss, and who doesn’t have pathological bacteria harvesting below the gum line.  The latter patient cannot remove this bacteria during home care because it manifests itself in a “pocket,” which has formed due to bone loss around the tooth and several millimeters below the gum line.  Without treatment, the bacteria will ultimately continue to reduce the bone support that holds the teeth in your mouth.

Inevitably, at some point, the patient will notice mobile teeth, halitosis (bad breath) and general discomfort.  Frequently over the course of my career I have heard this: “I have been to the dentist regularly to get my teeth cleaned. How has this happened?” Patients with diagnosed PD require approximately 4 visits to the dental office per year, so that the hygienist can clean the “pockets” that you wouldn’t be able to treat at home. It is unethical and negligent not to treat this condition appropriately; you may have the most beautiful, cavity free teeth but if they are increasingly loose, infected, and falling out, you will end up with those same beautiful teeth, in your hand, your sandwich, or under your pillow.

“… the health of your mouth could affect the health of your whole body. More and more evidence shows a strong association between gum disease and heart disease, stroke, diabetes, poor pregnancy outcomes, and other conditions. Some early research has even found a higher risk for certain cancers.” AHA.

We evaluate your gums, bone health, and plaque. No, we do not over diagnose, or think of Periodontal Disease as someway to increase capital. It is a real disease, with real treatment needed. I felt that this needed to be addressed, thank you for reading.  ON a personal note, I am pre-diabetic, and if I had Periodontal disease, I would do as much research as I could.

 

Happy Sunday,

Dr. Natalie Neu

 

 

 

 

 

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Welcome to year number 2, CURRENT PROMOTIONS!

Hello!

Neu Family Dentistry turned ONE on May 31st, 2017. This practice is another child to me, and I want it to succeed….to me that means quality and compassionate patient care, and to always be fair and ethical.

We said Happy Retirement to Pat, and from what I have heard (straight from Pat herself) is she is thoroughly enjoying it.

At this point in small business ownership, we are at peace. Our team remains cohesive and patient oriented, and I couldn’t be prouder.  Occasionally, times have been hard, but mostly they have been so amazingly wonderful.  As patients, it’s palpable. You are always number one and we receive compliments quite often as to the flow of our office.  I mean if Chris doesn’t make you smile, I don’t know who will. Point is, year #2, is going to rock.

Finally got a facebook page, just google Neu Family Dentistry. It’s still young but we’re working on it.

OUR PROMOS

New patients without insurance will receive an exam, radiographs, and cleaning for $99

New patients with or without insurance will receive Whitening for Life. Basically, we make custom whitening trays for you, and provide the initial kit at no cost. Then, at your cleaning appointments every six months we refill your whitening syringes.  LIKE FOREVER.

The fine print: if you have lots of fillings in your anterior teeth, lots of cavities or certain stains WFL won’t work. However we will take care of anything that needs to be taken care of, and still honor the WFL.

 

EXISTING PATIENTS if you refer a friend or family member, both will receive WFL (see fine print.)

 

 

 

Natalie

 

 

 

 

 

 

 

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Congratulations Pat P. on your retirement!!!

I am reluctantly announcing the retirement of Pat P., our wonderful patient services coordinator. Her last day is April 21st. Pat is going to do what she does best; care for her family and enjoy her time with them and the general freedom of not knowing she needs to go to work!

Pat has served the practice through multiple dentists for over 15 years. She is one of the kindest people I have been lucky enough to know for almost a year now. She is incredibly talented in the dental field, and also incredibly caring to our patients and staff.

Pat, you will be missed!

Stop by and wish Pat the absolute best in this new chapter of her life. Forgive us for any chaos while we search for the absolute perfect person to replace Pat. The team is so important, and it won’t be easy to find someone to step into her shoes.

Warm regards,
Natalie Neu, D.D.S.

p

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Let’s talk about dental anxiety

Dr. Natalie Neu

Hello,

I haven’t blogged in awhile and this topic came up today. It is one that is very near and dear to my heart. Let’s talk about it.

A little background: I had terrible teeth, and terrible experiences at the dentist as a child and teen. However, at some point around 15 or 16 years old, I realized had learned A LOT about the intricacies of these terrible experiences, their partners: aka my “messed up” teeth, and the dental professionals I saw. I decided I was going to be a dentist.

And so here we are.

Anxiety.

We all have it; whether it be triggered by spiders, mice, the physician, the dentist. I have anxiety that I have worked hard to en-capture. The comment “I hate the dentist” is well spoken and early in my career, was difficult to receive. However, it is completely normal and natural. Of course we “hate” what causes our heart to pound, hands to tremble, minds to spin and our stomachs to turn.

In response to our anxiety we avoid, we procrastinate, we rationalize, we make excuses. Until something wakes us up. In dentistry, this may be a toothache, tmj pain, etc.

Then we freak out. Yes “freak out.” It goes on the to do list in our minds, but our minds and bodies refuse to acknowledge that we really need to see someone. That someone is the hated dentist.

With that said, I will say I get it. I can’t promise that tiny pinch of the anesthetic syringe will be the greatest thing ever, that you will feel so spectacular during your procedure you will want to dance. However, going to the dentist is a must. Your mouth is connected to your body and has been proven to impact cardiovascular health, diabetes, pregnancy and other systemic functions.

But you’re anxious. We work together, as partners, and you have control. There are remedies for anxiety. Anxiety in any regard doesn’t move you, control you, conquer you unless you allow it to.

We always are open to talk about any dental fears before a procedure or in general. 🙂

Kind regards,
Natalie

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A Wonderful Compliment that is spot on in reflecting our mission!

GOOD MORNING,

We recieved this last week. Positive feedback not only makes us work harder, but the dental hygienist mentioned in this was so proud to have helped this patient. To quote, “it made my day.”

“Dr Neu,

Just a brief note to compliment you and your staff.  I stopped in yesterday thinking I had an appointment to have my teeth cleaned.  I must have been mistaken because I was not scheduled.  However, your staff and Debbie said that if I would wait a few minutes they would be able to take care of me and save me a trip back.  A special thanks to Debbie for agreeing to see me.  She did not have to do that.  In addition, after cleaning my teeth, Debbie took the time to explain the importance of flossing and showed me the correct way to do it.  Then she took the time to explain the proper way of brushing my teeth whether I use an electric tooth brush or a regular tooth brush.  I’m 74 years old and no one has ever taken the time to educate me on these things.  So, a special Thank You to you and your staff.  PS – I promised Debbie I would start flossing regularly.  She said daily is best, but to get started I should try 2 or 3 times per week.  That’s going to be my goal.

Thanks again”

Thank you for making an excellent, caring, and overall awesome hygienist Debbie’s day!!!!!

 

kind regards and Happy Holidays!!!

 

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Cohesiveness of a dental team and the importance regarding your treatment

Neu Family Dentistry

This topic came up from a colleague in my dental study group. He was having difficulty with his staff and it was becoming obvious to his patients.  This dentist believed that patients inherently felt the negative energy in his office and it was affecting their patient experience.

In May 2016, I purchased Dr. Sukowatey’s office with a staff of all women with many, many years there. Stereotypes aside, I believe in women, I believe women can come together harmoniously. Pat and Chris have been at the office for 15 years, Debbie and Sherry for 6 years, and our new RDH, Maly, for the last few months and has expressed that she enjoys her time here. This is not about women in dentistry, however, it is about the dynamics of a dental office. Doc, staff and patients.

When an office is cohesive, the staff works TOGETHER to make sure the patient is taken care of in all aspects: the moment a patient enters the office, they are acknowledged, administrative aspects addressed, individualized dental treatment is rendered, post operative care given, and the patient leaves feeling they had a complete experience and there are few questions if any that remain. Patients also are given a staff name, business card, and emergency number.  I BELIEVE in our office and we strive to follow this protocol. I have been to medical and dental offices where I felt so uncomfortable! Dentistry can elicit anxiety and a negative vibe doesn’t help. We have many Froedtert and MCW Physicians which is a huge compliment.  When physicians feel comfortable and confident at a dental office, it is says something about that office.

Moreover, if an office is struggling with their infrastructure, it affects your treatment. You want to be focused on and HEARD.  A doctor’s mind should be on one person, YOU. If you feel uncomfortable at any medical/dental office, look elsewhere.  I think we have all had *those* experiences that left us feeling less than secure.

We only work with the best of the best, care for each other in the utmost, and encourage you to voice your opinion. We honestly care deeply for each other, and for you, the patient. We are proud of  the synergy at NFD, and that is the greatest gift to the staff,myself, and to you, the patient.

Warm regards,

Natalie

 

 

 

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Our new Dental Hygienist, Maly Lee

Maly Lee

I am incredibly happy to introduce, Maly Lee, our new Dental Hygienist. She is the newest member of our staff. It is likely intimidating coming into a dental office with staff that has been there for many years. It was extremely important that we chose someone who would fit in. We care for each other very much and our staff and our patients are family. We make it a major point not to gossip or talk negatively, and that was a huge factor in choosing Maly.

Maly was highly recommended by multiple instructors at MATC. She is unique in that she also has a Bachelor’s degree in Biomedical Science from Marquette University. She loves dentistry, and does an excellent job. I don’t know that I have ever found any residual plaque or tarter on anyone’s teeth following her treatment. She may be a bit shy, but has quickly become one of the kindest people I have met. The staff loves her and she is incredibly smart. Maly is motivated and spot on with periodontal recommendations. She truly cares about our patient’s oral health.

Please welcome Maly and know you are in good hands.

-Dr. Natalie Neu

 

 

 

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Welcome! A personal message from Dr. Natalie Neu

Dr. Natalie Neu

As the Owner of Neu Family Dentistry, I would like to welcome you to our website.  I have had the honor of succeeding Dr. Perry Sukowatey following his retirement. Dr. Sukowatey was an excellent clinician and is a wonderful person. It makes me incredibly proud to know that he chose me to continue the ethical practice of dentistry in Suite 450! I have have been in practice for 12 years and graduated from Marquette University School of Dentistry. I went on to complete an Advanced Education in General Dentistry Residency.  I have a deep passion for helping those in need and have spent significant time in Public Health, as well as private and group practice. We have been going strong for the past 3 months. Change is difficult, and I fully empathize! If you would like to meet me, or talk about any dental concerns, feel free to give us a call. I am fairly casual and firmly believe in a doctor-patient partnership. From a strictly dental perspective, I am extremely comfortable with my abilities, but am not on a “pedestal.” We are all equally talented and human, my talent happens to involve teeth. I have wanted to become a dentist since I was 15 years old. There is no greater gift then a dream coming true.  I look forward to being your Dentist and friend. -Natalie Neu

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